Quality policy
Since its establishment in 1997, we have steadily increased our annual turnover and it is our goal to continue in this direction without reducing quality and to establish ourselves in the market as one of the leading companies in our field.
RELATIONSHIP WITH CUSTOMERS
Our company is strongly customer-oriented. We guarantee comprehensive services in every respect. The goal of all our activities is always 100% fulfilment of all expressed and unexpressed customer requirements for high-quality transport.
By improving all company processes and enhancing relationships with our cooperating partners, we aim to achieve the ability to fully meet customer requirements and act in accordance with their wishes and needs.
RELATIONSHIP WITH SOCIETY AND THE MARKET
Our goal is to achieve a leading position in the field of transport among comparable competitors in the European market.
All processes are provided in compliance with applicable legislative, health, hygiene, safety and environmental conditions as determined by the valid legislation of the Czech Republic.
We strive for the optimal procurement and utilisation of necessary resources.
RELATIONSHIP WITH EMPLOYEES
Every one of our employees is convinced of the importance of quality for the company's prosperity, knows their responsibilities and their role within the quality management system.
The high-quality and responsible work of every employee is the guarantee of the company's success.
Our staff are selected on the basis of professional competence as well as strong moral qualities.
Thanks to comprehensive onboarding, continuous education and management support, our employees are and will remain the drivers of our company's performance.
To support improved interpersonal relations within the company, we promote a socially and community-motivated system. Through good mutual communication, we aim to deepen the sense of belonging and commitment to the company.
The foundation of the system is a professionally competent, stable and satisfied team of employees.
RELATIONSHIP WITH SUPPLIERS
All our suppliers are capable of delivering precisely according to our needs and specifications.
We want only reliable and high-quality suppliers.
We require our suppliers to be partners at the same level of quality assurance.
We will evaluate, select and work closely with them so that they meet our expectations.
RELATIONSHIP WITH THE QUALITY MANAGEMENT SYSTEM
We strive to achieve compliance with the requirements of the ČSN EN ISO 9001:2015 standard, thereby fulfilling the requirements of the quality management system.
Company management commits to regularly verifying the functionality of the system.
CONTINUOUS IMPROVEMENT AND PROCESS APPROACH
Through this approved and declared quality policy, we commit to continuously improving the established system.
Changes in organisation and management are directed towards improving the quality of the company's output.
We understand quality improvement as a continuous and systematic process.
The company ensures the necessary support for all process activities, their measurement, monitoring and analysis, so that planned results and continuous improvement are achieved.